AVL 704- Air Cargo Operations Management

• Contact Information

• Course Description

• Course Outcomes

• Prerequisites

• Required Text(s) and Materials

• Assessment Method(s) and Evaluation

• Grading

• Attendance Policy

• Academic Integrity

• Course Expectations

• Tentative Detailed Course Content and Recommended Readings

• Student Opinion of Instruction

• Title IX Statement

• Access Statement

• Instructor:
• Office:
• E-Mail:
• Phone:
• Office Hours:

In today’s competitive business environment, planning, building and managing successful air cargo operations becomes very essential. In comparison with the air passenger sector, air cargo is a more complex industry because of the uncertainty and complexity in forecasting that the industry involves. At the same time, air cargo operations are very necessary element of global supply chains. In this course, the main characteristics of air cargo and the players in this industry will be introduced in the first place. Furthermore, it provides the review of the cargo management system by focusing on the business, operations and regulatory fundamentals. Marketing and sales for cargo, pricing and revenue management, trends in technology, and cargo trends and forecast are some of the topics that will be covered in this course.
Air Cargo Traffic and Capacity, Air Cargo Market Characteristics / Cool Logistics/ Animals by Air, Economic and Technical Regulation, Passenger and Freight Airlines Integrated Carriers, Post Offices and Forwarders, Air Cargo Alliances and Mergers, Aircraft and Flight Operations, Airport and Ground Operations/ Ground handling and IT systems for cargo processing, Distribution and Marketing, Pricing and Revenues, Airline Costs

Upon the completion of this course, the student will be able to:

1. define and demonstrate knowledge of concepts and characteristics of air cargo operations management.- AVLLO: 1, 3.
2. comprehend the necessary tools and techniques for daily operations successfully and determine inconveniences during the operations.- AVLLO: 2, 3, 4, 5
3. find out how to overcome the problems during the operation and correct them with the written and oral communication skill as well as the analytical thinking skill that this course provides. –AVLLO: 1, 2,3,4,6,9
4. have the ability to assess and predict the effects of future changes in air cargo operations in supply chain processes. –AVLLO: 1,2,4,6.
5. improve an effective oral and written communication skill and working ability both individually and as a member of a group.- AVLLO: 5,7.
6. enhance critical thinking skill by integrating relevant information, decision-making techniques in a supply chain process.- AVLLO: 6
7. make ethical and legal business decisions.- AVLLO: 9.

The course outcomes are assessed by using 5 homeworks, 1 term project, 1 mid-term exam and 1 final exam.

AVL Learning Outcomes:

Upon successful completion of the program, students will be able to:

1. have adequate knowledge in aviation, logistics and supply chain and computing tools to make decisions in new or unpredictable environments of aviation logistics.
2. formulate and solve a complex aviation logistics problems involving human, material, machinery, money, information, time and energy elements; analyze and design it under realistic constraints and conditions.
3. use information technologies effectively with the knowledge of aviation logistics.
4. design and conduct experiments, gather data, analyze and interpret results for investigating complex aviation logistics research questions.
5. work efficiently in interdisciplinary and multidisciplinary teams by collaborating effectively, in addition to an individual effective working ability.
6. enhance critical thinking skill by integrating relevant information, decision-making techniques, and concepts through the interdisciplinary aviation logistics area.
7. communicate effectively, using information technology and oral and written skills to enhance decision making process through better communication.
8. be aware of the importance of lifelong learning.
9. make ethical and legal business decisions by considering cultural differences.
10. recognize the importance of entrepreneurship, innovation and sustainable development.
11. have knowledge of the global and social effects of aviation logistics on health environment, and safety, and contemporary issues of the century reflected into the field of aviation logistics.

There is no prerequisite for this course.

1. Morrell, P. S. (2011). Moving Boxes By Air: The Economics of International Air Cargo. Ashgate Publishing Company.
2. Sales, M. (2017). Air cargo management : Air Freight and the Global Supply Chain. 2nd Edition, Routlegde Publishing.
3. The instructor can provide some articles published in journals, case-studies and additional readings related to current issues in air cargo industry when needed.

Grading will be based upon using 5 homeworks, 1 term project, 1 mid-term exam and 1 final exam.

Assessment Methods

Mid-Term Exam:	This is 30% of the final average: The mid-term exam will be administered by means of the portal on the scheduled date. The mid-term exam will be an essay type exam. It consists of 4-5 questions. There will be 2 hours to complete it.
Final Exam:	This is 40% of the final average: A comprehensive final exam will be administered by means of the portal on the scheduled date. The final exam will be an essay type exam. It consists of 4-5 questions. There will be 2 hours to complete it.
REMARK:	Questions in the exams are designed to make sure that you understand the main concepts, tools and procedures in an air cargo operation management. The types of questions on the exams will be similar to those asked in the study questions and the class materials covered during the class period. Since the final exam is cumulative, the materials covered after the second midterm exam will be given more weight in the final exam. The evaluation of the mid-term and final exams will be as follows: The scores will be given according to organization of information, language and grammar and content of the written exam. In the organization of information part, well organized information with well constructed paragraphs; subheadings provided (if needed); logical progression of ideas are essential. In the language and grammar part, fluent sentences, no grammatical spelling and punctuation errors, accurately presented materials and sources are crucial. In the content part, information that you provide has to relate clearly to the main topic and include supporting details and/or examples, clear well-focused topic. The main idea has to stand out and be supported by detailed information.
Homeworks:	This is 10% of the final average: Students are required to complete 5 homeworks throughout the course by means of the portal. The homeworks are composed of ten multiple-choice questions with each homework covering specific chapters. Related chapters to each homework will be announced during the lecture. Due dates will be announced when homework is assigned. Late homework assignments will not be graded. There will be no make-up homework if you fail to complete it by the deadline.
Term project:	This is 20% of the final average: These assignment has to related to current issues in air cargo operation management and the topic will be selected by the student. Until the 3.week, the student has to inform the instructor about the topic that is selected by the student. The student can study the topic after getting approval of the instructor. On an assigned day of the week, the student will upload the term project to the portal. The term project of the case study is due on the last day of class. Term project has to include i)abstract, ii)introduction, iii)methods, iv)results and discussion, v) conclusion and vi) references. The student can combine two or more headings in one appropriate heading, if needed. This option is upon the approval of the instructor. Term- project has to included the main components as follows: The abstract is the main summary of the term project. The introduction part provides background information necessary to understand the research and getting readers interested in the subject. In the method part, methods used are introduced and will be summarized. The relation between the method and the research question has to be emphasized. In the results and discussion part is the most essential part of the work. It is here that the student demonstrates the work that have accomplished. In this part, the significance of the project is stated. The quality of this part will impact the final average more than any other component of the term project. The conclusion part state clearly what the findings of the project demonstrate about the problem that were tackled in the project. References have to be placed. Further assistance will be provided by the instructor when needed. E-mail the instructor and ask for an appointment except the office hours.

Each group is required to submit partial project papers to serve as periodic updates of their progress in completing the Operations Plan. These project papers will be graded.

• The final written paper outline is given below. The partial papers will follow the same structure.

1. You are tasked to develop a business plan for a new product or service, with emphasis on each topics discussed in Operations Management.
2. Be sure you have the contacts that will help you in your operations startup project.
3. Email your proposals to my e-mail:
4. For this semester’s operations plan, you are doing a startup business with a capitalization of million initial asset investment.
5. Be guided with the due dates for the submission of your partial papers and final paper.

Policy on Make- ups: Make-up examinations will only be administered to students with excused absences. Excused absences include death in the immediate family, University sponsored trips or critical illness. Verification is required and permission to miss an examination must be secured PRIOR TO the scheduled examination time. If this condition is not met, a zero will be given for the missed exam.

Grading Scale
Grade	Quality Points
A = Excellent	90 – 100%
B = Good	80 – 89%
C = Satisfactory	70 – 79%
D = Passing	60 – 69%
F = Failing	below 60%

Incompletes- I

Incompletes (I) demonstrate that a student was doing sufficient work at the end of a semester period but, for reasons beyond the control of the student, was unable to complete all requirements of the course in the related semester. The grade I obliges student to complete all course requirements within a time period that is specified by the instructor. This time period can’t exceed one academic calendar year from the end of the semester in that the grade I is assigned. The students has to arrange with the course instructor in order to complete all course requirements in a specified time period. If all course requirements are not completed by the students in a specified time period, I is changed to the grade F, unless the instructor has assigned a different grade.

Withdrawals-W

Students may withdraw from courses following the drop and add period until mid-term by completing the withdrawal process on the portal. A grade of "W" will appear in the student's official records if the student has withdrawn according to the SFU’s Withdrawal Policy. (Please see the SFU’s Withdrawal Policy for details.)

Participation and consistent attendance is essential for acceptable performance in the course. The students are expected to be present each class period except when special hardships occur, e.g. illness.
Regulations for attendance of Suje Florida University will be applied for this class.

Academic integrity is the responsibility of all Suje Florida University faculty and students. Cheating and plagiarism are not tolerated and will result in a failing grade, if the student is found guilty of cheating. Students are responsible for knowing and abiding by the Academic Integrity Policy. All students are expected to do their own work and to uphold a high standard of academic ethics.

1. As a portal course, it requires extensive work be done by students. You must familiarize yourself with your portal account. Supplemental materials, including lecture notes will be posted on portal.
2. Students are expected to read assigned material(s) prior to lecture and participate in discussions and activities.
3. Log on at least three times a week – on different days in order to completely weekly assignments, assessments, discussions and/or other weekly deliverables as directed by the instructor.
4. Check your e-mail often.
5. Communications with the instructor should be via portal or e-mail. Email is preferred. Emails sent Monday through Friday will be answered within 24 hours. Emails sent Saturday– Sunday may not be answered until Monday.
6. It is your responsibility to ensure you are registered throughout the course.
7. Changes may be necessary in the syllabus. Students will be informed of changes to the syllabus.
8. Students are responsible for any new material or announcements missed due to the absence.

Week	Topic	Recommended Reading(s)
1	A brief history of the air freight industry	Sales, M. (2017). Air cargo management : Air Freight and the Global Supply Chain. 2nd Edition, Routlegde Publishing.- Chapter 3
2	Air Cargo Traffic and Capacity	Morrell, P. S. (2011). Moving Boxes By Air: The Economics of International Air Cargo. Ashgate Publishing Company.- Chapter 1
3	Air Cargo Market Characteristics / Cool Logistics/ Animals by Air	Morrell, P. S. (2011). Moving Boxes By Air: The Economics of International Air Cargo. Ashgate Publishing Company.- Chapter 2/ Sales, M. (2017). Air cargo management : Air Freight and the Global Supply Chain. 2nd Edition, Routlegde Publishing.- Chapter 6-7
4	Economic and Technical Regulation	Morrell, P. S. (2011). Moving Boxes By Air: The Economics of International Air Cargo. Ashgate Publishing Company.- Chapter 3
5	Supply: Passenger and Freight Airlines	Morrell, P. S. (2011). Moving Boxes By Air: The Economics of International Air Cargo. Ashgate Publishing Company.- Chapter 4
6	Supply: Integrated Carriers, Post Offices and Forwarders	Morrell, P. S. (2011). Moving Boxes By Air: The Economics of International Air Cargo. Ashgate Publishing Company.- Chapter 5
7	Air Cargo Alliances and Mergers	Morrell, P. S. (2011). Moving Boxes By Air: The Economics of International Air Cargo. Ashgate Publishing Company.- Chapter 6
8	MID-TERM EXAM
9	Aircraft and Flight Operations	Morrell, P. S. (2011). Moving Boxes By Air: The Economics of International Air Cargo. Ashgate Publishing Company.- Chapter 6
10	Airport and Ground Operations/ Ground handling and IT systems for cargo processing	Morrell, P. S. (2011). Moving Boxes By Air: The Economics of International Air Cargo. Ashgate Publishing Company.- Chapter 8/ Sales, M. (2017). Air cargo management : Air Freight and the Global Supply Chain. 2nd Edition, Routlegde Publishing.- Chapter 5
11	Distribution and Marketing	Morrell, P. S. (2011). Moving Boxes By Air: The Economics of International Air Cargo. Ashgate Publishing Company.- Chapter 9
12	Pricing and Revenues	Morrell, P. S. (2011). Moving Boxes By Air: The Economics of International Air Cargo. Ashgate Publishing Company.- Chapter 10
13	Airline Costs	Morrell, P. S. (2011). Moving Boxes By Air: The Economics of International Air Cargo. Ashgate Publishing Company.- Chapter 11
14	Air Cargo Financial Performance	Morrell, P. S. (2011). Moving Boxes By Air: The Economics of International Air Cargo. Ashgate Publishing Company.- Chapter 12
14	Air Cargo and the Environment	Morrell, P. S. (2011). Moving Boxes By Air: The Economics of International Air Cargo. Ashgate Publishing Company.- Chapter 13/ Sales, M. (2017). Air cargo management : Air Freight and the Global Supply Chain. 2nd Edition, Routlegde Publishing.- Chapter 15
14	FINAL EXAM

At the end of the term, all students will be expected to complete an online Student Opinion of Instruction survey (SOI) that will be available on portal. Students will receive an e-mail notification through their Suje Florida University e-mail address when the SOI is available. SOI responses are anonymous to instructors/administrators. Instructors will be able to view only a summary of all responses two weeks after they have submitted final grades.

Suje Florida University is committed to creating a diverse and inclusive work and learning environment free from discrimination and harassment. Discrimination on the basis of race, color, ethnicity, national origin, sex (including pregnancy status, sexual harassment and sexual violence), sexual orientation, gender identity, religion, age, national origin, disability, genetic information, or veteran status, in the Suje Florida University's programs and activities is prohibited as required by applicable laws and regulations such as Title IX. The individual designated with responsibility for coordination of compliance efforts and receipt of inquiries concerning nondiscrimination policies is the University's Title IX Coordinator.

Students with disabilities who are experiencing barriers in this course may contact the Access Office for assistance in determining and implementing reasonable accommodations.